![]() We will not sell or rent this information to anyone. We only have access to/collect information (such as name address phone number e-mail address credit card number gender language preference and merchandise category preferences) that you voluntarily give us via email or other direct contact from you. We are the sole owners of the information collected on this site. This privacy policy applies solely to information collected by this web site. This privacy policy discloses the privacy practices for RPGSHOW. Please do email us the tracking number to after you have shipped your package. *We DO NOT accept the return packages by freight collect.įor customers outside of the US, we suggest you ship your package by postal express, which will be a little cheaper than FedEx, Ups, DHL and etc. *We DO NOT accept the return packages without our Return Authorization. ![]() You're also responsible for the return shipping charge, which is about $8-$12 for U.S. Please ship wig back to the address we provide you, please include the order number. (except for holidays and vacations)Īfter the return/exchange request has been authorized, our customer service will send you a Return &Exchange address to send your unit to. Our customer service representatives will process your return/exchange request within 1-2 business days. Please indicate the reason or reasons you want to exchange or return your wig, please attach any applicable pictures. Please contact our RPGshow service representatives within 7 days of receipt of your wig via email. Clearance wigs are not eligible for return or exchange.We only provide one -time complimentary exchange service, a $30 restocking and handling fee will be charged for the second exchange. ![]() Custom wigs will be charged for the marking of this merchandise if they want to return this wig, please contact customer service for more details.We may charge a $30 restocking and handling fee.) (In the event the customer made an error in choosing cap construction or cap size, All wigs except for cap construction and cap size can be freely exchanged.(Please keep a good contact during this period) (Once beyond 7 working days, we won't offer free exchange or free return service) Please ensure the first contact within 7 working days once received.We take matters of hygiene and public safety seriously, due to this we do not allow used items to be returned for the safety of all of our clients. Since human hair wigs are a hygienic hair product. That have not been cut, tampered or altered. We are more than happy to accommodate exchanges and returns of lace wigs We understand that sometimes a wig may not be suitable for a customer, or a mistake is made while ordering, which is why we provide a comprehensive and fair exchange and return policy. The goal at RPGShow is creating high-quality full lace human wigs. Here is the time frame when you can receive your order: ![]() Customs policies vary from country to country, so you should contact your local customs office for further information regarding any taxes or duties for which you would be liable. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country we have no control over such charges and cannot determine what they may be. Import duties, taxes and charges are not included in the item price or shipping charges. **Import Duties, Taxes on International Shipments** US, UK, Australia, Canada, Germany, France
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